What to Expect

At your initial evaluation, I will guide you through a series of simple movements and tests to better understand your symptoms, movement patterns, and goals. This helps me create a personalized treatment plan designed specifically for you.

I recommend wearing loose, comfortable clothing and tennis shoes so you can move easily during your evaluation and future visits.

Before your first appointment, you will receive an email confirmation with a link to your intake paperwork. Please complete these forms before your visit if possible.

Please bring the following to your first appointment:

  • Photo ID

  • Insurance card

  • Form of payment

  • Physical therapy referral/prescription (if required by your insurance)

If you are requesting medical records, please fill out the ROI below

If you choose to complete and email the Release of Information (ROI) form, please be aware that email is not HIPAA-compliant and may not be fully secure for sharing protected health information. The preferred methods for submitting completed forms are in person, by mail, or by fax directly to Dr. Kayla Thaller.

Release of Information Form

    • Regence

    • First Choice

    • Cigna

    • L&I

    • Medicare

    • Motor vehicle accident (MVA) claims

    If your insurance is not listed, you may still be eligible for partial reimbursement through out-of-network benefits.

  • For clients not using insurance, each 60-minute one-on-one session is $150.

    Payment is due at the time of your appointment. I accept many forms of payment, including Venmo, Zelle, and cash.

    I believe in transparent pricing and will discuss any expected costs with you before treatment begins. I will help you understand your insurance benefits, including what may be covered and any out-of-pocket costs you may be responsible for.

  • Washington State is a direct-access state, which means you can begin physical therapy treatment without a referral from a healthcare provider. If you are unsure whether your insurance requires a referral, I am happy to help answer questions before your visit.

  • Please provide 24 hours’ notice if you need to cancel your appointment to avoid being charged for the session. If this is not possible due to unforeseen circumstances, please let me know as soon as you are able.